[thinkgreen]

I signed up instore and they issue you a card and you just have them scan it at checkout. I've never ordered online from them before, but my guess would be they'd mail you a card so you can use it instore too. I'm a total hand soap snob and I got 2 bottles of Giovanni handsoap for $6 yesterday w/the BOGO coupon I got in the mail! I love their coupons. I never spend enough to rack up any rewards really, but I mainly signed up for the coupon benefits.